Cookie policy

Cookie policy

This page explains which cookies the website https://www.bilbaotaxitransfer.com uses, what each one is for, who sets it and how long it is kept. The website is operated by Carlos Gómez Lázaro (Bilbao Taxi Transfer), tax ID (NIF) 45627426A, Forua Kalea, 14, 1ª, 48450 Etxebarri (Bizkaia), Spain, email info@bilbaotaxitransfer.com.

What are cookies?

A cookie is a small text file that a website stores in your browser when you visit it. It lets the website remember information about your visit (for example, the language you chose, or that you are halfway through a booking). This policy also covers similar technologies, such as the browser’s local storage.

Types of cookies

By who manages them:

  • First-party cookies: sent to your browser by this website’s domain (bilbaotaxitransfer.com) and managed by the website owner.
  • Third-party cookies: sent by a different domain managed by another organisation (for example, an external service embedded in a page).

By purpose:

  • Technical (necessary): let you browse the website and use its services, such as remembering your language, storing your cookie choice or keeping a booking while you pay. They are exempt from consent.
  • Preference or personalisation: remember options you choose to adapt the website to you, such as your region or the page layout.
  • Analytics or measurement: count visits and analyse how the website is used in order to improve it.
  • Advertising or behavioural advertising: store information about your behaviour to show you advertising tailored to your profile.

By how long they stay in your browser:

  • Session: deleted when you close the browser.
  • Persistent: kept for the period shown in the table unless you delete them earlier.

Cookies used on this website

This website does not use analytics or advertising cookies. It only uses first-party technical cookies, which do not require consent. The only third-party content that may set cookies, the route planner, is not loaded until you accept it.

First-party technical cookies (necessary, always active)

Cookie Set by Purpose Duration
wp-wpml_current_language First party Remembers the language you chose (Spanish or English). Session
cmplz_banner-status First party Remembers that you have already answered the cookie notice, so it is not shown on every page. 365 days
cmplz_functional, cmplz_preferences, cmplz_statistics, cmplz_marketing First party Stores your choice (accept or reject) for each cookie category. 365 days
cmplz_consented_services First party Stores the external services you have accepted individually. 365 days
cmplz_policy_id First party Records the version of this policy in force when you gave your answer. 365 days
wp_woocommerce_session_* First party Keeps your booking details while you complete the payment. Only created if you start a booking with payment. 2 days
woocommerce_cart_hash, woocommerce_items_in_cart First party Tells whether a booking is awaiting payment during checkout. Session

Website administrators, and only when they log in to the management panel, also receive the WordPress technical cookies wordpress_logged_in_*, wordpress_sec_* and wordpress_test_cookie (session, or 14 days if “Remember me” is ticked) and wp-settings-* (1 year). Website visitors do not receive them.

Third-party content and services

Service Provider Type Purpose and cookies Duration
Route planner (“Routes” and “Tours” pages) Third party: mejoresrutas.com / drivebestway.com Third party. Only loaded if you accept it. Calculates distances and travel times. When it loads, the provider receives technical data about the visit (such as your IP address and the referring page) and records usage statistics. In our checks it does not set cookies; if it did, they would be governed by the provider’s policy. As per the provider’s policy
Google Maps (booking form) Third party: Google Ireland Ltd. Technical: necessary for the booking service you request Autocompletes addresses and calculates the route and fare. In our checks it does not set cookies in your browser. Not applicable
Redsys payment gateway Third party: Redsys Servicios de Procesamiento, S.L. Technical When you pay by card or Bizum you are taken to Redsys’s secure website (sis.redsys.es), which sets its own technical cookies to process the payment and verify the transaction. As per Redsys’s policy

The website also loads its fonts from Google Fonts servers. This service does not set cookies, although your browser shares its IP address with Google when downloading them. The WhatsApp button is a plain link: it sets no cookies on this website, and only if you tap it are you taken to WhatsApp, which applies its own policy.

How to accept, reject or change your choice

The first time you visit the website we show you a notice with three options: Accept, Reject and Settings. If you reject, no third-party content is loaded and the website works normally. Under “Settings” you can switch each category on or off separately.

You can change or withdraw your consent at any time, as easily as you gave it, from the Cookie settings link in the footer of every page.

You can also allow, block or delete cookies in your browser settings:

If you block technical cookies, the booking form and the payment may not work properly.

More information

You can read how we process your personal data in our Privacy policy. We review this policy whenever the website’s services change; the date of the last review is shown below.

Last updated: 08/10/2026.